Privacy Policy

1. Introduction

Beyond Education ("we", "us", or "our") operates the Beyond Education Maths and Science tutoring service in Midrand, South Africa. We are committed to protecting your privacy in compliance with South Africa's Protection of Personal Information Act (POPIA) and other applicable laws.

2. Information We Collect

We may collect the following personal information:

• Student Information: Name, age, grade level, school, academic records
• Parent/Guardian Information: Name, contact details, relationship to student
• Contact Information: Email addresses, phone numbers, physical address
• Payment Information: Billing details (processed securely via our payment partners)
• Website Usage Data: IP addresses, browser type, pages visited (via cookies)

3. How We Use Your Information

We use collected information for:

• Providing and personalizing our tutoring services
• Communicating with parents/guardians about student progress
• Processing payments and managing accounts
• Improving our services and website functionality
• Complying with legal obligations under South African law

4. Information Sharing & Disclosure

We will not sell or rent your personal information. We may disclose information to:

• Authorized Staff: Only tutors/admin staff who need it to provide services
• Service Providers: Secure payment processors or IT services (under contract)
• Legal Requirements: When required by South African law or to protect rights

We will never share academic results without parent/guardian consent.

5. Data Security

We implement appropriate measures including:

• Secure servers and encrypted storage
• Limited physical access to records
• Regular staff training on POPIA compliance
• Secure destruction of outdated records

6. Your Rights Under POPIA

You have the right to:

• Access and correct your personal information
• Request deletion of your data (subject to legal requirements)
• Object to processing of your information
• Lodge complaints with the Information Regulator

7. Retention Period

We retain student records for 5 years after last active use, as required by South African education standards, after which data is securely destroyed.

8. Cookies & Tracking

Our website uses essential cookies for functionality. We use Google Analytics to improve user experience, but don't track individual identities. You can disable cookies in your browser settings.

9. Policy Updates

We may update this policy periodically. Significant changes will be communicated to current clients via email and noted with updated effective dates.

10. Contact Us

For privacy-related inquiries or to exercise your rights: